Products & shopping tips
- 01Plaud Note and Note Pro recorders
- 02Wearable NotePin models
- 03Accessories and transcription-plan options
Delivery information
The UAE store’s Advanced Media shipping policy estimates three to five days within the UAE, excluding weekends and public holidays. International delivery depends on stock, address verification and courier arrangements; destination duties can be the buyer’s responsibility.
Returns, exchanges & refunds
For UAE orders from 19 March 2026, the policy gives 14 calendar days from purchase, subject to inspection and its listed conditions: manufacturing defect or not-as-described issues, unopened or unused condition, original packaging and all contents. Sale and clearance items are excluded. Contact Advanced Media before returning; this is not the global store’s 30-day policy.
Refunds
The UAE policy requires proof of purchase and approval after inspection but does not state a universal refund posting time. Hardware returns and app-store subscription refunds follow different purchase channels.
Using your Plaud coupon code
Use Copy Code above, then follow these steps at the store.
- Add eligible products or choose your booking, then proceed to checkout.
- Where checkout provides a promotional-code field, paste the code exactly as copied. Use the store’s app for app-only coupons.
- Follow the store’s instructions to apply the code, then review the total and any exclusions before paying.
Store offers and coupons have separate conditions. Their terms explain any limits on combining them.
Frequently asked questions
Is transcription unlimited with the device?
No. The UAE catalogue advertises a Starter allowance of 300 minutes per month; paid-plan allowances differ.
Does the global 30-day return policy apply in the UAE store?
The UAE page has a separate current 14-day policy for newer orders. Use the policy attached to the store and date of your purchase.
Who handles a UAE hardware return?
The UAE refund page directs customers to Advanced Media Trading and requires contact before returning the item.
Does copying a code open the store?
The note below “Copy Code” tells you whether the store also opens in a new tab. If its link is unavailable, the button only reveals and copies the code. Pressing Copy Code again also opens the store in a new tab.
Payment options
Check the UAE checkout total and any separate transcription subscription. The device’s included Starter allowance is not an unlimited transcription plan.
Contact Plaud
For a UAE order or return, use Advanced Media’s contact details linked by Plaud UAE. Use Plaud support for device or app assistance.
UAE order supportSources & policy notes
The guide uses the official sources below. Policies differ by market and, where stated, by product or booking.