Products & shopping tips
- 01Refurbished smartphones
- 02Laptops and other listed electronics
- 03Device options by storage and condition
Delivery information
The shipping help states dispatch within one to three working days. Dispatch is not a guaranteed arrival date; follow the shipment’s destination estimate and tracking.
Returns, exchanges & refunds
The UAE help describes a 10-day return window from delivery. A change-of-mind return carries a 10% processing fee; faults require inspection and the device, packaging and accessories must satisfy the stated conditions.
Refunds
After approval, Revibe processes original-method refunds within seven business days, with bank time additional. UAE cash-on-delivery refunds require a UAE bank account in the order holder’s name; its help says the transfer can take about ten business days to appear after processing. Store-credit refunds are added within 24 hours of approval.
Using your Revibe coupon code
Use Copy Code above, then follow these steps at the store.
- Add eligible products or choose your booking, then proceed to checkout.
- Where checkout provides a promotional-code field, paste the code exactly as copied. Use the store’s app for app-only coupons.
- Follow the store’s instructions to apply the code, then review the total and any exclusions before paying.
Store offers and coupons have separate conditions. Their terms explain any limits on combining them.
Frequently asked questions
Is changing my mind free within ten days?
The published UAE return policy applies a 10% processing fee to change-of-mind returns.
How is a cash order refunded?
The UAE guidance uses a bank account in the purchasing customer’s name after approval, rather than promising cash at collection.
Should I discard the box after setup?
Keep it and the accessories during the return window because return-condition checks include them.
Does copying a code open the store?
The note below “Copy Code” tells you whether the store also opens in a new tab. If its link is unavailable, the button only reveals and copies the code. Pressing Copy Code again also opens the store in a new tab.
Payment options
Payment choices depend on the country and basket. Keep the receipt showing whether you paid by card, cash or an instalment provider, as the refund route differs.
Contact Revibe
Start a claim through your account and include the order, device details and photographs of the issue.
Revibe helpSources & policy notes
The guide uses the official sources below. Policies differ by market and, where stated, by product or booking.