Booking choices & planning tips
- 01Dated theatre tickets
- 02Selectable seats and seating categories
- 03Group and accessible-seat bookings
Booking confirmation & arrival
Tickets can be accessed from the email confirmation or mobile website, printed at home or collected at the box office. In-person collection requires the reservation’s payment card and photo ID. Latecomers may wait for a suitable break and be seated elsewhere.
Cancellations & refunds
The FAQ does not allow refunds or exchanges for personal circumstances. If a performance is cancelled, La Perle describes a rescheduled show or voucher; it will communicate the available arrangements with the ticket owner.
Refunds
Keep proof of purchase for any authorised exchange or refund handling. A missed performance or changed personal plan is not a general refund entitlement under the published FAQ; resale can void the ticket without refund.
Using your La Perle coupon code
Use Copy Code above, then follow these steps at the store.
- Add eligible products or choose your booking, then proceed to checkout.
- Where checkout provides a promotional-code field, paste the code exactly as copied. Use the store’s app for app-only coupons.
- Follow the store’s instructions to apply the code, then review the total and any exclusions before paying.
Store offers and coupons have separate conditions. Their terms explain any limits on combining them.
Questions before you book
Can I choose my seats?
Yes. The FAQ says available seats can be selected during booking.
Do children need tickets?
The FAQ allows children aged two and above and says they must have a ticket.
What if I arrive late?
Admission may wait until a suitable break, and another seat may be used to avoid interrupting the show.
Does copying a code open the store?
The note below “Copy Code” tells you whether the store also opens in a new tab. If its link is unavailable, the button only reveals and copies the code. Pressing Copy Code again also opens the store in a new tab.
Payment options
Use the official website, Platinumlist or the venue’s ticketing counter as listed by La Perle. Retain the card used if collecting tickets at the venue; the reviewed FAQ does not specify every online payment brand.
Contact La Perle
Use the official help linked here and keep your booking reference ready.
La Perle helpSources & policy notes
The guide uses the official sources below. Policies differ by market and, where stated, by product or booking.